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Pay an UnderHost invoice with Bitcoin

Pay UnderHost invoices with Bitcoin. Complete guide to Bitcoin payment options, confirmation timelines (10-60 minutes), blockchain fees, wallet requirements,

On this page

UnderHost accepts Bitcoin for all invoices-including hosting, domains, VPS, and dedicated servers. Bitcoin is the only cryptocurrency we accept. Payments are processed automatically, so there's no need to contact support after sending.

Privacy-friendly payments

Bitcoin payments don't require a credit card or bank account, making UnderHost a good choice for privacy-conscious customers. No personal financial information is stored or processed by our systems.

How to pay with Bitcoin

  1. Log in to CustomerPanel

    Go to customerpanel.ca and log in with your email address and password.

  2. Find your invoice

    Go to Billing → My Invoices. Click the invoice you want to pay to open it.

  3. Choose Bitcoin as payment method

    On the invoice page, select Bitcoin from the payment method options, then click Complete Order or Pay Now.

  4. Send the exact amount

    A unique wallet address and the exact amount due (in BTC) will be shown. Send the exact amount from your wallet. The invoice is held open for a limited time while the payment window is active.

  5. Wait for confirmation

    Once you send the payment, the transaction is detected on the blockchain. Your account activates automatically after the required number of confirmations are received.

Send the exact amount

Send exactly the amount shown-no more, no less. Partial payments or amounts that differ due to wallet fees may not be automatically applied. If this happens, open a billing ticket with your transaction ID and we'll apply it manually.

Confirmation timeline

Bitcoin transactions require confirmations on the blockchain before a payment is considered complete:

StageTypical timeWhat happens
Transaction broadcastImmediatePayment is detected in the mempool
1 confirmation~10 minutesPayment is included in a block
2–3 confirmations20–30 minutesMost invoices are marked paid and services activate
Delayed (high network load)Up to a few hoursLow transaction fee or network congestion; payment is still valid
Speed up confirmation

When sending, choose a higher miner fee (or use your wallet's "priority" option) to speed up block inclusion during periods of high network activity.

FAQ

Payments are processed automatically, but this can take up to 30–60 minutes during periods of network congestion. If you've waited more than 2 hours and the account is still pending, open a billing ticket with your transaction ID (TXID) and the wallet address you sent to. Our team will verify the payment manually.
Partial payments are not supported automatically. You must send the full invoice amount. If you have a credit balance in CustomerPanel, it may be applied to reduce the total before checkout.
Open a billing ticket with your transaction ID. If you overpaid, the difference may be applied as account credit. If you underpaid, we'll advise on how to complete the payment.
Yes. Bitcoin is accepted for all products and services including hosting renewals, domain registrations, VPS, and dedicated servers. Simply select the cryptocurrency payment option when checking out or paying an invoice.

Related: How to pay your invoice | Billing overview | How quickly will my UnderHost account be set up? | How to contact UnderHost support

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