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VVIP Business Hosting: managed clusters with concierge support

UnderHost VVIP Business Hosting is fully managed, redundant infrastructure for revenue-critical sites: the Pro Cloud, Business Cluster and Enterprise Grid tiers, what every plan includes, and how the consultation and onboarding work.

On this page

VVIP Business Hosting is UnderHost's fully managed, redundant infrastructure for websites where downtime costs revenue or reputation: large stores, agency portfolios, corporate and professional sites. Instead of one server, each tier is a managed cluster with failover, an isolated database layer, a global CDN and a dedicated support team that knows your setup.

The three tiers

Pro CloudBusiness ClusterEnterprise Grid
Built forGrowing premium businesses moving beyond a single serverHigh-traffic and mission-critical operationsEnterprise, regulated and revenue-critical environments
Servers3 cloud servers, in North America or Europe5 dedicated servers across North America, Europe and Asia8 dedicated servers across North America, Europe and Asia
ArchitecturePrimary web server, redundancy node with automatic failover, dedicated SQL serverThree load-balanced regional web nodes with real-time replication, a global failover node, dedicated SQL serverRegional web nodes, two web failover nodes, primary SQL with a live replica, and a dedicated SQL failover node
ResourcesPer server: 8 vCPU, 12 GB RAM, 160 GB NVMe10 Gbps connectivity, 300 TB+ bandwidth10 Gbps connectivity, unmetered bandwidth
Starting from$3,999 USD / month$17,950 USD / month$36,950 USD / month
Annual billing$38,394 (two months free)$172,320 (two months free)$354,720; custom pricing available

Final pricing is confirmed after an assessment of your requirements and preferred datacenter. See the VVIP Business Hosting page.

Included with every tier

  • SLA-backed uptime guarantee, with terms confirmed in your VVIP agreement.
  • Free global CDN for visitors in North America, Europe and Asia.
  • Automated off-site backups of every server in the cluster, 2 TB to 5 TB.
  • Enterprise DDoS protection, always on.
  • A dedicated support team with SMS alerts, so critical issues are escalated quickly.
  • White-glove migration and onboarding, handled by the team.
  • Hands-off management: updates, security maintenance, performance tuning, monitoring and incident response.
  • Advanced security and continuity planning.

Concierge services

  1. Guided onboarding

    The team reviews your environment, plans the migration and prepares your setup.

  2. Managed migration

    Files, databases, email and DNS are moved and coordinated to minimize disruption.

  3. Technical health reviews

    Regular checks of speed and security; Business Cluster and Enterprise Grid include quarterly reviews.

  4. Optimization and security work

    Advice on caching, CDN delivery and database efficiency, plus SSL, firewall and login hardening.

  5. Priority troubleshooting

    Issues go to team members who already know your account.

How to get started

VVIP plans start with a consultation rather than an online order. Use Request a Consultation on the VVIP page, or contact the team through @CustomerPanel. Have these ready:

  • Your sites and applications, with current traffic and peak periods.
  • Where your visitors are, and any data location or compliance needs.
  • Your current hosting setup and anything that must not go down during the move.

FAQ

Managed Business Hosting is a single managed account with dedicated resources. VVIP is a managed cluster with failover servers, a separate database layer, a global CDN and a dedicated team. See Managed Business Hosting.
Yes. Managed migration and onboarding are included with every VVIP tier.
For critical issues, escalation can happen by SMS in addition to the normal support channels, so the right people are reached quickly.

Related: Managed Business Hosting | Request a migration | Backup options | Load balancing

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