Backup options at UnderHost-what is backed up and how
Overview of backup options at UnderHost: server-side backups on shared hosting, cPanel Backup Wizard, Backuply, and VPS backup strategies.
UnderHost NOC
Network Operations
Backups are your safety net against accidental deletion, malware, corruption, and hardware failure. UnderHost performs server-side backups on shared hosting accounts, but understanding what is included-and what you must handle yourself-is critical for protecting your data.
Server-side backups (shared hosting)
On UnderHost shared and reseller hosting, the server performs automatic backups on a regular schedule. These are maintained for a rolling window of several days. They cover:
- Website files (public_html and all subfolders)
- MySQL databases
- Email accounts and mailbox content
- cPanel configuration (email forwarders, DNS zones, etc.)
Server-side backups are provided as a convenience. UnderHost does not guarantee backup availability or completeness. Always maintain your own independent copies for critical data.
cPanel backup tools
| Tool | What it does |
|---|---|
| Backup Wizard | Create full account backups or partial backups (files or databases only). Download locally. |
| Backup | Advanced backup interface-create full or partial backups, configure remote destinations |
| Backuply (if available) | Point-in-time restore from server snapshots. Restore individual files, databases, or email without downloading anything. |
See the full guide: Creating and restoring backups in cPanel
VPS backups
VPS plans do not include automatic backups by default. You are responsible for setting up your own backup solution. Options include:
- VPS snapshots (available in CustomerPanel for some plans)
- Remote backup via rsync to an external server or storage bucket
- Automated cron jobs using mysqldump, tar, and rsync
- Control panel backup tools (if using cPanel, aaPanel, etc.)
Your responsibility
Regardless of hosting type, always:
- Download a full backup before making major changes (plugin updates, s, redesigns)
- Test restores periodically-a backup you cannot restore from is not a backup
- Keep a copy off the server-at minimum on your local computer, ideally in cloud storage
- Include databases-files without the database are usually useless for WordPress and other CMS sites
Need backup assistance?
Contact us to set up automated backups or restore from an existing backup.
