Can UnderHost create a custom hosting package?
Yes, UnderHost can build custom hosting configurations for clients with specific resource or technical requirements.
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UnderHost can configure custom hosting packages for clients whose needs don't fit a standard plan. This includes custom resource allocations, specific server configurations, and tailored setups for high-traffic or business-critical applications.
Custom packages are available
If none of the listed shared hosting, VPS, or dedicated server plans match your exact requirements, UnderHost's sales team can put together a custom configuration. Custom plans can include:
- Specific amounts of RAM, CPU cores, or storage beyond standard tiers
- Custom server software or control panel configurations
- Specific server locations or hardware classes
- Managed service add-ons at defined levels
- Bundled domain registrations, SSL certificates, or other services
When to request a custom plan
Standard plans cover the majority of use cases. Consider a custom plan when:
- You need more resources than the largest listed VPS or dedicated server option
- You have a specific hardware requirement (high-memory nodes, particular storage type)
- Compliance or legal requirements need a specific configuration or data residency guarantee
- You're migrating a large or complex environment and need a transitional arrangement
- You want a white-label agency hosting plan sized around a specific number of client sites or support requirements
How to request a custom plan
- Prepare a brief description of your requirements: expected traffic, storage needs, software stack, and budget range
- Open a ticket through CustomerPanel and select the Sales department
- Describe your situation in detail-include your current setup, expected growth, and any hard requirements
- The sales team will respond with a quote within one business day
- Once agreed, the plan is provisioned like any standard order
If you're switching from another provider, mention it in your ticket. UnderHost may be able to assist with as part of the onboarding process for custom plans.
Standard alternatives to check first
Before requesting a custom plan, confirm whether a standard option already covers your needs:
- Cloud VPS-flexible sizes with root access; many RAM and CPU tiers available
- Dedicated servers-full physical hardware for maximum performance and isolation
- Plan upgrades-you can upgrade to a larger standard plan at any time with billing prorated
Related: How to choose the right hosting plan | Upgrade account | How to contact UnderHost support | Billing overview
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Open CustomerPanel to view invoices, update payment methods, renew services, or contact billing support.
