How to log in to WHM
Find your WHM login URL, use your WHM-enabled cPanel/server credentials, and resolve common login problems. WHM is accessed on port 2087.
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WHM (WebHost Manager) is accessed through a separate URL from cPanel, using port 2087 over HTTPS. Use the WHM-enabled username for the server, reseller role, or cPanel license you administer.
WHM login URL
Use one of these formats-replace server.underhost.com with your actual server hostname or IP address:
| Format | Example |
|---|---|
| HTTPS (recommended) | https://server.underhost.com:2087 |
| HTTP | http://server.underhost.com:2086 |
| Direct domain | https://yourdomain.com:2087 |
| WHM shortcut | https://yourdomain.com/whm |
Find your server hostname or IP in CustomerPanel → Services → your hosting plan → service details.
The /whm shortcut normally redirects to WHM for domains pointed at the cPanel server. If the domain is not pointed to the server yet, use the server hostname or IP with port 2087.
Login credentials
Enter the WHM-enabled username and password for your cPanel/WHM server. On root-admin servers this may be the root or administrator-level account. On delegated WHM roles it may be a limited account with only selected WHM features.
Auto-login from CustomerPanel
- Log in to customerpanel.ca
- Go to Services → My Services
- Click on the VPS, dedicated, or managed cPanel/WHM service that includes WHM access
- Click Login to WHM if that action is available for the service
This creates a temporary single-sign-on session without needing your password.
Troubleshooting login issues
| Problem | Solution |
|---|---|
| Connection refused / port blocked | Port 2087 may be blocked by your ISP or corporate firewall. Try a different network or VPN, or use the CustomerPanel auto-login. |
| Invalid username/password | Reset your cPanel password from CustomerPanel → service details → Change Password |
| SSL certificate warning | The server uses a self-signed cert for the hostname. Proceed past the browser warning, or use your domain name instead of the server hostname if a valid cert is installed on it. |
| WHM not available | WHM is not included with standard shared hosting or UnderHost's managed white-label reseller service. It applies to services where you administer a cPanel/WHM server or license. |
Can't access WHM?
Contact our support team if you have WHM login issues or need to reset credentials.
