Managed vs unmanaged hosting: your responsibility

The line between what UnderHost manages and what you manage depends entirely on your hosting type. Getting this wrong leads to confusion when problems arise-either you wait for support to fix something you own, or you expect UnderHost to fix something outside their scope.

Shared hosting-fully managed

On shared hosting, UnderHost manages the entire server infrastructure. Your responsibility is limited to your account content.

UnderHost manages: server hardware, OS, Apache/Nginx, PHP, MySQL, cPanel, security patches, network, firewall, server backups, SSL infrastructure

You manage: your website files, your application (WordPress etc.), your databases, your email configuration, your domain DNS

VPS-self-managed

A standard UnderHost Cloud VPS is self-managed. UnderHost provides the hypervisor and network-everything inside the VM is yours.

UnderHost manages: physical hardware, hypervisor, network, power, datacenter

You manage: operating system, all software, web server, PHP, MySQL, firewall, security patches, updates, backups, monitoring

Dedicated servers

Like VPS, standard dedicated servers are self-managed. The entire physical machine is yours. UnderHost handles hardware replacement and network-the OS and everything above is your responsibility.

Server management add-on

UnderHost offers a Server Management add-on for VPS and dedicated servers. With managed support, UnderHost handles OS-level issues, software installation, security hardening, monitoring, and proactive maintenance. This bridges the gap between self-managed and shared hosting.

Responsibility comparison

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