Managed vs unmanaged dedicated servers at UnderHost
UnderHost dedicated servers are self-managed by default. Learn what managed server support includes, how to add it, and when it makes sense for your workload.
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UnderHost dedicated servers are provisioned as self-managed by default-you have full root access and full responsibility for operating system administration. If you need someone else to handle OS-level tasks, managed server support is available as an add-on.
Unmanaged (default)
On an unmanaged dedicated server, UnderHost provides and maintains:
- Physical hardware and data center infrastructure
- Network connectivity and uplink
- Power and cooling
- Hardware replacement for component failures
- Initial OS installation
You are responsible for everything above the hardware layer: OS updates, software installation, security patching, backups, firewall configuration, performance monitoring, and troubleshooting.
Managed server support
UnderHost's Server Management add-on extends what UnderHost handles on your dedicated server:
For dedicated servers covered by Server Management, UnderShield is installed by default as part of the monitoring setup. This lets UnderHost staff review health signals such as uptime, resource usage, disk pressure, and service check-ins while helping with managed support requests.
What management includes
| Feature | cPanel Management ($59.95/mo) | Bare Metal / Windows ($99.95/mo) |
|---|---|---|
| 24/7 monitoring | ✓ | ✓ |
| Security patching | ✓ | ✓ |
| Incident response | ✓ | ✓ |
| Panel administration (cPanel/WHM) | ✓ | – |
| Custom stack setup | – | ✓ |
| Performance tuning | – | ✓ |
| Windows expertise | – | ✓ |
| Pay-per-incident (no contract) | – | $39.95/incident |
How to add managed support
- Visit underhost.com/server-management.php
- Choose the management tier that fits your setup (cPanel or bare metal)
- Add to cart and complete the order
- Open a support ticket to link the management plan to your specific server
Management can also be added to an existing dedicated server order by opening a support ticket.
Which is right for you?
| Your situation | Recommendation |
|---|---|
| Experienced Linux sysadmin | Self-managed-you don't need it |
| Developer hosting apps but not a sysadmin | Managed-focus on your code, not OS maintenance |
| Mission-critical 24/7 production server | Managed-professional monitoring and incident response |
| Running cPanel/WHM for clients | cPanel Management plan-keeps the panel and OS maintained |
| Occasional help needed, no contract | Pay-per-incident option ($39.95) |
Add managed support
Get professional server management, monitoring, and updates for your dedicated server.
